With an amber weather warning in place for snow across the region, we’re putting our final plans in place to make sure we keep the gas flowing to homes and businesses.
Whatever the weather, we operate the National Gas Emergency Service in the south of England and across Scotland 24 hours a day, seven days a week. Our engineers are here to keep you safe in a gas emergency. If you smell gas or have concerns about gas safety, you can call us on 0800 111 999.
We look after the gas network up to your meter – the National Gas Emergency Service won’t be able to help with boiler or appliance issues.
If your boiler stops working in the cold weather, it’s your boiler care provider or a Gas Safe registered engineer who can help. It’s worth checking first that your boiler’s condensate pipe hasn’t frozen. Follow our social media channels – @SGNgas on Twitter or search ‘SGN’ on Facebook – for advice on how you can safely thaw a frozen condensate pipe.
Do keep an eye on the Met Office’s weather warnings over the coming days, and make sure to stay safe and warm. For more tips on keeping warm this winter, visit sgn.co.uk