Island Roads Annual Customer Survey

Have your say on Island Roads

Island Roads has launched its annual customer survey.

The short survey invites residents to give feedback on the range of highway services delivered by Island Roads such as highway maintenance, road and pavement resurfacing, winter services, street cleansing and lighting, verge and grass cutting.

Island Roads uses feedback from the survey to identify those services deemed to be performing well and also those where it is felt improvement are needed.

2023 has once again been a busy year for Island Roads in which it has continued its work to upgrade the condition of roads and pavements across the Island and carry out its year-round programme of highway maintenance and repairs.  This has included responses to some challenging weather including a string of named storms and the torrential rain that brought severe flooding to parts of the Island late last year.

It has also continued its planned programmes of street and gully cleansing, verge and grass cutting and vital winter services to keep the highway areas safe for road users.

Island Roads Service Director Steve Ashman said: “Once again it has been another very busy, and sometimes challenging, year and we’d like to know from the public how they feel we have performed.

“This feedback, added to that we receive throughout the year, helps us to assess what needs to be done to maintain and improve our services.”

The survey runs from  February 1 – 28 and can be accessed online via Island Roads website www.islandroads.com or directly via https://www.surveymonkey.com/r/IslandRoads2024

Paper copies of the survey including large print versions are available on request, by emailing info@islandroads.com

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